Refund & Cancellation
Please review our refund and cancellation policy before purchasing or starting any service with Digital Satya.
01 General Policy
Digital Satya provides digital marketing, advertising, social media, SEO, and website development services.
Because these are customized digital services, they may involve time, resources, planning, creative work, campaign setup, development, and third-party platform costs.
02 Service Cancellation
Clients may request cancellation of a service by contacting Digital Satya as soon as possible.
Cancellation requests made before work has started may be considered for a refund depending on the payment terms and circumstances.
Once substantial work has been completed, the amount already used for completed work may not be refundable.
03 Advance Payments
Where an advance payment is required to begin a project, the payment may be used to reserve resources and begin project preparation.
Once work has started, the refundable amount may be reduced by the value of work already completed or resources already committed.
04 SEO Services
SEO is an ongoing service and results depend on search engine algorithms, competition, website condition, content, industry, and other factors.
SEO service fees are generally associated with work performed during the agreed service period.
A refund cannot be claimed solely because a particular search ranking, traffic level, or business result was not achieved.
05 Google Ads & Meta Ads
Advertising campaign management fees and advertising platform spending are separate unless specifically agreed otherwise.
06 Website Development
Website development projects may involve planning, design, development, revisions, hosting setup, domain configuration, and other technical work.
If a website project is cancelled after development has started, the refundable amount, if any, will depend on the work already completed and the project agreement.
07 Non-Refundable Work
The following may generally be non-refundable once the relevant work or expense has been incurred:
- Completed design or development work.
- Completed SEO or marketing work.
- Campaign setup and management work.
- Third-party services or platform charges.
- Advertising spend already used on campaigns.
- Custom work already delivered to the client.
08 Client Delays
Delays caused by missing content, approvals, credentials, access, payments, or other required client information may affect project timelines.
Such delays do not automatically create a right to a refund for work or resources already committed.
09 Refund Request Process
To request a refund or cancellation, please contact Digital Satya with the following information:
- Client name
- Service purchased
- Payment details or transaction reference
- Reason for the request
Each request will be reviewed based on the service agreement, work completed, payments received, and applicable circumstances.
10 Refund Processing
If a refund is approved, it will normally be processed using the applicable payment method or another mutually agreed method.
The time required for the refund to appear in the client's account may depend on the payment provider or banking institution.
11 Policy Changes
Digital Satya may update this Refund & Cancellation Policy from time to time.
Any updated version will be published on this page along with the revised date.
12 Contact Us
For refund, cancellation, or service-related questions, please contact Digital Satya.
Phone: 98111 08135
Email: satyamyadav6044@gmail.com
Need Help With a Refund?
Have a question about a payment, cancellation, or service? Contact our team and we'll review your request.
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